AGB
Terms & Conditions
Last updated: 01.05.2025
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Scope
These Terms & Conditions apply to all orders placed through our online store. Our online store is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
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Contracting Party
Company Name: To be added
Address: To be added
Email: support@mousee.de
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Shipping & Delivery
Shipping within 4–10 business days. Shipping costs are displayed during checkout. Free shipping within Germany for orders over €75.
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Payment Methods
Credit Card, PayPal, Klarna, Apple Pay, Google Pay.
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Warranty
30-day satisfaction guarantee. If you experience any issues, please contact: support@mousee.de
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Refunds
Refunds are issued exclusively as store credit. Hair styling products that have been opened or used are excluded from the right of return for hygiene and health protection reasons.
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Dispute Resolution
https://ec.europa.eu/consumers/odr
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.