Datenschutzerklärung

Last updated: June 9, 2026

MOUSEE GLOBAL TRADING LIMITED operates this store and this website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with an individual shopping experience (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and share personal data when you visit or use our website, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and sharing of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your data is collected, used and shared as described herein.

WHAT PERSONAL DATA DO WE COLLECT OR PROCESS?

When we use the term “personal data”, we refer to information that identifies you or can reasonably be linked to you. Personal data does not include information that is collected anonymously or has been anonymized so that it cannot identify or be linked to you.

Depending on how you interact with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal data:

Contact details, including name, postal address, billing address, shipping address, phone number and email address.

Financial data, including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.

Account information, including username, password, security questions, preferences and settings.

Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.

Communications with us, including information you provide when communicating with us, for example when you submit a request to customer support.

Device information, including information about your device, browser or network connection, IP address and other unique identifiers.

Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

SOURCES OF PERSONAL DATA

We may collect personal data from the following sources:

Directly from you. We collect data when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal data.

Automatically through the Services. We collect data from your device or when you use our products or Services or visit our website, including through cookies and similar technologies.

From our service providers. We collect data when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.

From our partners and other third parties.

HOW DO WE USE YOUR PERSONAL DATA?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Providing, personalizing and improving the Services. We use your personal data to provide the Services to you. This includes fulfilling our contract with you, processing your payments, fulfilling your orders, storing your preferences and items you are interested in, sending account-related notifications, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews and creating a personalized shopping experience, for example by recommending products based on your purchases. This may also include using your personal data to better customize and improve the Services.

Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications by email, SMS or mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activities related to the Services.

Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding potentially fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login details. We strongly recommend that you do not share your username, password or other access credentials with anyone.

Communication with you. We use your personal data to provide customer support and effective Services, respond to your inquiries in a timely manner and maintain our business relationship with you.

Legal reasons. We use your personal data to comply with applicable law or respond to lawful legal processes, including requests from law enforcement or regulatory authorities, to investigate or participate in civil discovery, potential or actual litigation or other adversarial proceedings, and to investigate potential violations of our terms or policies or enforce our terms and policies.

HOW DO WE SHARE PERSONAL DATA?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.

With business and marketing partners who provide marketing services and show advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you for targeted advertising and marketing based on your online activities across different merchants and websites.

When you request or otherwise consent to us sharing certain information with third parties, for example to deliver products to you or when you use social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction such as a merger, acquisition or insolvency, to comply with applicable legal obligations, including responding to subpoenas, search warrants and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify. Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services. Data you submit to the Services will be shared with Shopify and with third parties who may be located in countries other than your country of residence in order to provide and improve the Services for you.

To protect, grow and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our store, other merchants and Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our store, other merchants and Shopify.

In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. More information about how Shopify uses your personal data and what rights you have can be found in Shopify’s Consumer Privacy Policy.

THIRD-PARTY WEBSITES AND LINKS

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on those websites.

Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

The inclusion of such links by us does not imply endorsement of the content of those platforms or their owners or operators, unless expressly stated in the Services.

CHILDREN’S DATA

The Services are not intended for use by children, and we do not knowingly collect personal data from children who are not of legal age in their country of residence.

If you are the parent or guardian of a child who has provided us with personal data, you may contact us using the contact details below to request deletion of that data.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” personal data of individuals under the age of 16, as those terms are defined under applicable law.

SECURITY AND RETENTION OF YOUR DATA

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security”. Additionally, information you send to us may be exposed to risks during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information to us.

How long we retain your personal data depends on various factors, including whether we need the data to manage your account, provide Services to you, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may refuse your request where permitted by law.

Right of access. You may have the right to request access to the personal data we hold about you.

Right to deletion. You may have the right to request that we delete personal data we hold about you.

Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.

Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, subject to certain circumstances and exceptions.

Managing communication preferences. We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, for example about your account or orders you have placed.

If you are located in the United Kingdom or the European Economic Area, subject to exceptions and limitations under local law, you may also exercise the following rights:

Right to object and right to restrict processing. You may have the right to request that we stop or restrict the processing of personal data for certain purposes.

Withdrawal of consent. Where we rely on consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise these rights where indicated in the Services or by contacting us using the contact details below.

More information about how Shopify uses your personal data and what rights you have, including rights relating to data processed by Shopify, can be found at: https://privacy.shopify.com/en

You will not be discriminated against for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request.

In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we may require proof that you have authorized the agent to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to your request within the timeframe required by applicable law.

COMPLAINTS

If you have complaints about how we process your personal data, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS

Please note that we may transfer, store and process your personal data outside the country where you live.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the competent authority of the United Kingdom, unless the transfer is to a country that has been recognized as providing an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the “Last updated” date accordingly and provide any notice required by applicable law.

CONTACT

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

MOUSEE GLOBAL TRADING LIMITED
Registration Number: 80454310
FLAT 2304, 23/F HO KING COMM CENTRE
2-16 FA YUEN STREET
MONG KOK
HONG KONG

Email: support@mousee.de

For the purposes of applicable data protection laws, MOUSEE GLOBAL TRADING LIMITED is the data controller responsible for your personal data.