AGB
Terms & Conditions
Last updated: 01.05.2025
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Scope
These Terms & Conditions apply to all orders placed through our online store. Our online store is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
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Contracting Party
Email: bymousee@gmail.com
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Shipping & Delivery
Shipping within 4–10 business days. Shipping costs are displayed during checkout. Free shipping within Germany for orders over €75.
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Payment Methods
Credit Card, PayPal, Klarna, Apple Pay, Google Pay.
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Warranty
30-day satisfaction guarantee. If you experience any issues, please contact: bymousee@gmail.com
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Refunds
Hair styling products that have been opened or used are excluded from the right of return for hygiene and health protection reasons.
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Dispute Resolution
https://ec.europa.eu/consumers/odr
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.
Company Name:MOUSEE GLOBAL TRADING LIMITED
Registration: 80454310
Address: FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK
HONG KONG